In order to create a new email account in cPanel, follow the instructions below:
First, you need to login to the cpanel of your account. Request login details via suupport@rayscoweb.com or login to your client area and access the cpanel of the account you want to create the emails.
Before you log into cPanel, you must open your browser. The browser can be any.
Open a new tab on your browser’s address bar and enter the http address of your cPanel. The address of your cPanel has been sent to you on the welcome email. There are two ways to login to cPanel:
1)Using an IP Address
The only way to access cPanel if your domain hasn’t propagated yet
Please use this link- https://162.0.220.109:2083/
2) Using your Domain Name
Can only do this once your domain name is working
This would be www.example.com/cpanel (replace example.com with your domain name)
Enter either cPanel address in the address bar of your browser (either the IP Address, or the Domain Name). The next pop-up screen will be a login, calling for your user name and password. They should have been given to you in your welcome email also. Fill in those two fields, and click ok.
That’s all there is to it! You are now logged it to your cPanel and can begin to set up email accounts, parked domains, databases, shopping carts, and many, many more feature!
To exit cPanel, simply click on the Logout icon in the right-hand corner, or simply close your browser window. However, if you are using a public computer, always remember to logout instead of just closing the browser because of security concerns.
Step I
Login to the panel (cPanel) of your hosting package using the credentials provided for you. Once you are logged in, navigate to the EMAIL section of the cPanel as shown below



Step II
Click to open the Email accounts link, and proceed to the “Create” button on the far right, to start the creation of email accounts.
Step III
If you have more than 1 domain in the same cPanel, you have the option of choosing a domain name for the emails in the first drop-down list as shown below. In the username field, enter the preferred username, for instance, admin, support, info e.t.c. Do not enter the domain name as it will be appended as it appears on the right. If you enter admin, the resulting address will be admin@domain.co.ke.
Fill in your preferred password and proceed.
Step IV
You can allocate the storage space or otherwise leave it to default and complete the process by clicking on the create button at the bottom. That is all your email account has been created. You can now access the inbox in the ways explained in step V below.
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